Privacy is product quality

Know the property.
Respect the people.

Capture the condition, not the occupant’s life.

Evidence with a purpose.

Use targeted photos of the condition being documented. Avoid unnecessary images of personal belongings or occupied living spaces.

Photos are processed to remove embedded metadata, including GPS information.

Access with boundaries.

Access follows roles, permissions, and property relationships. Tenants see the Issues available to them, rather than the organization’s operational records.

Internal Notes are not tenant-facing Updates.

A trustworthy record.

Submitted records are not silently rewritten. Corrections and follow-up add attributed history. Record preservation is not a promise of permanent availability.

Clear expectations.

This page explains the product’s privacy philosophy. Read the application’s separate Privacy Policy for its legal notice.

Application Privacy Policy ↗

A clearer view starts here

Enjoy the view from
the Mountaintop.

Your properties don’t have to be within eyesight to stay within view.

Request Access →

Privacy questions or requests?

For privacy questions or requests to access, correct, or delete personal information, email hello@mountaintopps.com.

Please do not email passwords, payment details, or sensitive tenant information. We may need to verify your identity before acting on a request.